Privacy Policy
Effective date: 21 September 2026 · LucidLaw, Adelaide, South Australia
LucidLaw is pre-launch. Today the site is a set of free legal guides and a few small tools. This policy describes exactly what those collect — nothing more, and nothing we intend to collect later.
What we collect
The waitlist. If you join the waitlist, we collect your first name and email address. We use them to tell you when LucidLaw launches and to send occasional updates.
The guide tools. Five of our tenancy guides include a free tool that asks a few multiple-choice questions and produces a letter you can send. Two things are worth being clear about:
- The letter is written entirely in your own browser. Everything you type into it — your name, the rental address, who it is addressed to — is never sent to us and never leaves your device.
- If you then choose to join the waitlist at the end of the tool, we receive your first name, your email address, which guide you were on, and the multiple-choice answers you selected. Doing this also adds you to the waitlist described above.
The unfair dismissal deadline calculator. If you ask for a reminder, we collect your email address and the dismissal date you entered, so we can work out and send you the deadline.
How we use it
Your email address is used to contact you about LucidLaw. The multiple-choice answers are used in aggregate, to understand which legal problems people most need help with and to decide what to build next.
We do not sell, rent or share your personal information with third parties for marketing. We do not use anything you tell us through a tool to make judgements about you, and we do not pass it to any landlord, agent, lawyer or other third party.
LucidLaw intends to offer referrals to legal professionals in future. That does not exist yet, and nothing you have given us will be passed to a lawyer without you choosing it.
Where it is stored
Submissions are received and stored by Netlify Forms. Netlify is based in the United States, so your information is stored outside Australia. A copy of each submission is also emailed to our own inbox so that we can read and respond to it.
We handle personal information in line with the Australian Privacy Principles.
How long we keep it
We keep form submissions for no longer than 24 months, and delete them sooner if you ask. Waitlist details are kept until you unsubscribe or until we launch and convert or delete the record.
Your rights
You may ask for access to, correction of, or deletion of your personal information at any time by emailing jarrod@jarrodosborn.au. We will respond within 5 business days.
Contact
For privacy enquiries: jarrod@jarrodosborn.au
This policy will be updated as the platform develops. Last updated 25 September 2026.